Operations Manager

Middy Tackle International Ltd is one of Europe's leading fishing tackle manufacturers with over fifty years of heritage and a well-established strong reputation amongst anglers. The company is primarily involved in the design, manufacture and B2B distribution of its own brand products; as well as direct marketing to consumers, to support the sales network.

Due to an upcoming retirement, Middy are now seeking a new Operations Manager, which primarily includes assisting all departments with all manner of IT and general enquiries; as well as assisting the Managing Director, overseeing imports/exports, and handling general enquiries from consumers and B2B customers. A more detailed list of duties is provided below.

Applicants must have:

• 2+ years of experience in a similar role
• Excellent general IT skills, including a high proficiency in Excel, Access, Word and Outlook.
• Ability to demonstrate Excel and Access proficiency when tested.
• Good verbal and written communication skills due to handling queries by phone and email.
• Knowledge of importing/exporting procedures.
• A friendly and hard-working attitude.
• A pride in their quality of work completed -superb attention to detail.
• The ability to work well in a team -you will not be "above" the other office staff despite the job title.
• The ability to learn quickly (training provided).

Desirables:

• Ability to speak fluent French would be desirable although not necessary.
• Some form of continued education certificate in IT/computing would be desirable although not necessary.

Duties:

• Working closely with the Software Programmer to develop Access system, testing software developments.
• Supporting main office with system issues and resolving issues with Software Programmer.
• Updating system with new prices and offers.
• Updating system with new products and assisting with new product catalogues.
• Updating websites and handling any technical issues that may arise with the websites in conjunction with the Web Developer.
• Assisting the Managing Director in daily duties.
• Export -shipping overseas to Europe and worldwide (orders and samples), arranging couriers and issuing relevant customs documents.
• Import -importing shipments, handling relevant documents.
• Answering general enquires, taking telephone orders and answering customer enquiries regarding orders etc.
• Assisting the despatch department with any IT issues and working in close contact to ensure smooth operation of export orders.
• Assisting main office staff with any issues/queries that arise.
• Raising purchase orders to allow smooth running of the office.
• Raising purchase orders for export carriers.
• Preparation of Excel price lists for customer special prices, configured from EPOS list -filtering/sorting Excel data.
• Supplying EPOS information and product imagery to B2B customers.
• Other general day-to-day admin and operations duties as they arise.

Hours:
30-35 optional/flexi

Salary:
£19,500 to £22,750 depending on hours

Start Date:
ASAP

Full training will be provided although you must be a quick learner. Apply by email to info@middytackle.com with the subject "Application for Operations Manager", including a cover letter and CV.